I will start, a customer wanted a ford f150 shipped from kansas city to albuquerque and was expecting it there the same day. When i informed him i was unable to get it there the same day since we have hours of service we have to adhere to in addition to it already being 1:00pm (ABQ from KC is a 12 hour drive), the guy absolutely LOST it and was screaming and cussing me out over the phone for a solid five minutes until i hung up. I called him the next day, and again he cussed me out and wouldnt meet me at the time i was arriving, but rather when he got off work so i had to wait six hours for him to get home. He said he was going to fight me, kill me, everything. And then when it finally came time to deliver the car, his WIFE comes out to receive it. Hahah, whats the phrase? The smaller the dog, the more it barks and the less it can bite? I have more but im sure someone has something good here as well